Skills
Project Planning; Data Analysis; Advertising; Invoices; Teamwork; Customer Satisfaction; Budget Management; Digital Marketing; Customer Service; Business Management; Analytical Thinking; International Business; People Management; Inventory Management; Enterprise Resource Planning (ERP)
About
I am an International Business Administrator awaiting graduation, with experience in logistics, market analysis, and digital marketing. I have worked with tools like Excel, SAP MM, and Google Ads, optimizing processes and contributing to impactful strategies. My bilingual skills in Spanish, English, and basic Portuguese have enabled me to thrive in multicultural environments, ensuring effective communication and collaboration.
In my roles at Teleperformance and Webhelp, I managed customer support, automated processes, and implemented solutions that improved efficiency and satisfaction. Additionally, I have experience creating and managing targeted marketing campaigns, achieving significant results such as over 44,000 impressions for an e-commerce client.
With a strong focus on problem-solving, continuous improvement, and delivering value, I am eager to contribute to dynamic teams and apply my skills to drive success and create meaningful impact.