Ivan Barbosa

Details

Skills

SQL (Basic), Customer Support, Intercultural Communication, Active Listening, Problem Solving, Adaptability, Time Management, Attention to Detail, Patience, Empathy, Remote Communication, Brazilian Portuguese (Native), English (Professional Working Proficiency).

About

Professional transitioning into Customer Support with experience in intercultural communication and education. Over the past year, I have delivered 395+ one-on-one Brazilian Portuguese lessons to primarily English-speaking students, adapting communication styles to different learning needs and skill levels.

Through daily interaction with international students, I developed strong communication, active listening, and problem-solving skills, as well as confidence working in English-speaking environments. Known for patience, adaptability, and a customer-focused mindset, I am eager to provide high-quality support and create positive customer experiences.