Skills
Customer Relationship Management (CRM); QuickBooks Invoicing; Intuit QuickBooks Payments; Microsoft Office; QuickBooks Online; Intuit QuickBooks; Logistics Coordination; Decision Making; Teamwork; Customer Service; Business Management; Human Resource Management; Customer Relationship Management (CRM) System; Sales Quotes; QuickBooks Payroll; After Sales Service; Management of Employees; Google Workspace
About
Decision-making by comparing growth, expansion, and development opportunities for the company, considering their risks and the associated financial costs. Risk analysis. Management of the executive schedule. Planning of tasks. Development of logistical itineraries for material distribution. Personnel management. Payroll handling. Management of field sales representatives. Human resources supervisor.
I worked in customer service, welcoming new clients and addressing their needs, providing after-sales service. I carried out customized quotes for our clients. Furthermore, I managed the calendar and appointments with clients. I created purchase orders, organized deliveries for materials to the company’s warehouse and to the customer's home. I managed relationships with suppliers and distributors (SRM). Not only that, but I inspected and supervised the service provided based on the benefits of the contract warranty. I managed finances and accounting control through QuickBooks. I handled CRM and digital documentation.
Internship serving as the assistant to the Branding Manager at the regional level of Central America.
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