Skills
Process Engineering; Problem Solving; Portuguese Language; Decision Making; Relationship Building; Teamwork; Telecommuting; Customer Service; General Management; Sales; Operations Processes; Communication; Multilingualism; Process Management; Oral Communications
About
Managed the restaurant’s operational processes, including procurement planning and material organization.
Created and monitored work schedules to optimize team coverage and efficiency, even in unexpected situations.
Provided personalized service to Brazilian and international clients, using English, Portuguese, and Spanish.
Maintained regular communication with suppliers and partners to ensure seamless operations.
Fostered a collaborative work environment by building positive relationships with team members and clients.
Experienced in selling specialty products, including wines and gastronomic items, leveraging strong communication and persuasion skills.
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