Skills
Skills
Fluent in English, French, and Haitian Creole
Microsoft Word, Excel, PowerPoint
Public Speaking & Communication
Interpretation & Translation
- Call Center Operations
- Teaching & Leadership
About
Elivens Dorsaint
Hinche, Haïti
+509 4020-2631
✉dorsaint.elivens@yahoo.fr
Professional Summary
Experienced English tutor, interpreter, and educator with 13 years of consistent teaching, communication, and leadership. Proven ability to work in academic institutions, call centers, and international organizations. Skilled in translation, customer service, and educational program development. Fluent in English, French, and Haitian Creole.
-Work Experience
English Tutor
Fondation Chrétienne | 2011 – Present
- Deliver English lessons to beginners and advanced learners.
- Create and adapt learning materials for students of all ages.
Professor
Happy Haitian Production Institute | 2017 – Present
- Teach English and communication to vocational students.
- Support student progress and curriculum planning.
Interpreter / Translator
Various Institutions | 2008 – Present
- Interpreter from January 2008 – June 2016
- Translator for MINUSTAH (United Nations) from May 2008 – Feb 2009
- Freelance translation and interpretation in various contexts (education, health, and public events)
Call Center Agent
Dynamic Empire | Nov 2024 – Present
Arise | Jul 2020 - 2022
LiveOps |Sept 2017 - 2019
- Handle customer inquiries and complaints in English and Creole.
- Provide technical support and customer satisfaction.
Educator & Facilitator
Multiple Colleges, High Schools, and Vocational Centers | 2017 – Present
- Teach language, communication, and professional skills.
- Develop workshops and seminars on leadership and ethics.
Education & Certifications
- Graduate in Education Sciences – Aug 2019
- Diploma in Office Management – June 2013
- Certified in English Grammar (Alison) – June 2022
- English for Customer Service & Call Center (Alison) – Sept 2024
- Protocol, Leadership, HR Management (April 2022)
- Self-leadership (April 2017)
- Classroom Management (Sept 2024)
- Diploma – World English Institute (Apr–Jun)
- Certificate – Middle-bury Institute of International Studies (2014–2017)
- Certified Translator (Alison) – May 2017
- Certificate in Education Sciences – Université de Montréal (Nov 2022)
Profile Photo
