Skills
Customer Engagement; Customer Loyalty; Sales Techniques; Relationship Building; Customer Experience (CX); Trend Knowledge; Customer Service; Sales; Leadership; Coaching; Professional Etiquette; Product Knowledge; Marketing; Office Administration; Competitive Advantages
About
Accomplished Manager of Sales with extensive experience at Pizzaria Itália Gourmet in Rio de Janeiro, Brazil. Demonstrated expertise in sales leadership, strategic decision-making, and market trend awareness. Successfully enhanced productivity and customer engagement through the integration of new sales technologies. Proven ability to conduct comprehensive training sessions, improving product knowledge and sales techniques among staff. Adept at coordinating with marketing departments to create compelling promotional campaigns, boosting brand visibility. Currently also serving as a Receptionist at Grupo Borgon, providing exceptional customer service and administrative support. Skilled in conflict resolution, relationship building, and maintaining operational efficiency. Career goal: To leverage extensive sales and customer service experience to drive business growth and enhance client satisfaction.
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