Edna Leticia Sarai Vargas Chapa

Details

Skills

Customer Support
Virtual Assistance
Executive Assistance
Administrative Support
Appointment Setting
CRM Management
Lead Follow-Up
Email Management
Calendar Management
Client Communication
Customer Relationship Management
Remote Collaboration
Data Entry
Social Media Support
Content Creation
Canva
GoHighLevel
Google Workspace
Microsoft Office Suite
Google Sheets
Slack
Trello
ChatGPT
Gemini
Manus AI
Shopify
Project Coordination
Scheduling
Sales Support
Customer Retention
Problem Solving
Multitasking
Organization Skills
Communication Skills
Bilingual English-Spanish
Remote Operations Support
Time Management
Workflow Organization
Client Relations

About

Bilingual English-Spanish Customer Support and Virtual Assistant professional with over 12 years of experience in customer service, sales, client communication, and administrative support. Experienced in appointment setting, CRM management, scheduling, email communication, lead follow-ups, and remote operations support for service-based businesses and online teams.

Skilled in managing customer relationships, organizing workflows, coordinating projects, and maintaining clear communication in fast-paced remote environments. Comfortable using digital tools such as GoHighLevel, Google Workspace, Microsoft Office Suite, Slack, Trello, Canva, ChatGPT, Gemini, and CRM platforms to improve organization, productivity, and customer experience.

Strong communication, multitasking, and problem-solving abilities with a proactive, adaptable, and customer-focused approach. Passionate about supporting teams, improving processes, and contributing positively to long-term remote business growth.