Dickie Robinson

Details

Skills

SKILLS
Logistics & freight coordination · Import/export compliance · BOL, POD, EIR documentation · Billing reconciliation · Accounts receivable · Carrier & broker communication · Customer service · Remote work · Time management
Tools: Trinium TMS · IMS Transport Solutions · QuickBooks · Monday.com · Tenstreet · UIIA · Supplier Connect · Google Workspace · MS Office · Slack · Notion

About

ABOUT ME
International Business professional with 5+ years of experience in logistics coordination, billing operations, and customer service for U.S.-based clients. Currently supporting Maersk — one of the world's largest shipping companies — through Lean Solutions Group, where I handle freight documentation, charge verification, and carrier communication for international cargo shipments.
I bring a rare combination of logistics expertise, financial accuracy, and trilingual communication (English, Spanish, and Portuguese) that allows me to work seamlessly across North American and Latin American operations. I thrive in remote, fast-paced environments and am fully aligned with U.S. business standards and expectations.

EXPERIENCE
🔹 Logistics Coordinator — Lean Solutions Group / Maersk (May 2024 – Present)
Billing validation, freight documentation (BOL, POD, EIR), carrier dispute resolution, accounts receivable tracking, and stakeholder communication for international cargo shipments.
🔹 Accounting Assistant — Purificadora Las Brisas (July 2022 – May 2024)
Remote management of billing, vendor payments, reconciliation (Excel & Google Sheets), and monthly financial reporting.
🔹 Administrative Assistant — CREE, Universidad del Norte (July 2021 – June 2022)
Corporate travel logistics, event coordination, vendor negotiations, and financial documentation via QuickBooks.
🔹 Quality Control Agent / Customer Service Rep — NCC Nearshore Call Center (Sept 2019 – Aug 2020)
Audited calls for U.S. logistics accounts, coached agents, handled escalations, and maintained a 90%+ customer satisfaction rate.