Daiane Sousa

Skills

Organizing; Communication; Multilingual Communications; Self-Sufficiency; Adaptability; Teamwork; Customer Service; Multitasking; Logistics

About

Professional with six years' experience in administration, logistics, and communication. Skilled in multitasking, organization, and personnel management. Adept at conflict resolution, technology integration, with a fast-learning mindset and adaptability to dynamic environments. Facilitated smooth communication between internal departments such as sales, purchasing, production planning for seamless logistical coordination. Provided exceptional customer service, addressing inquiries and resolving issues related to orders, shipping, and returns promptly. Experienced in professional writing and event planning. Proficient in Google Workspace, Microsoft Office, and communication tools. Skilled in handling emails, customer inquiries, and complaints. Managed electronic filing systems, maintained accurate records, and updated company website daily. Remote work experience (2020–2022).