Cynthia Oyarzun

Skills

Databasing; English Language; Microsoft Office; Problem Solving; Microsoft Excel; Researching; Teamwork; Business Intelligence (BI); Leadership; Communication; Analytical Thinking; People Management; Teaching; Reading; Project Management

About

Santiago, Chile
MARCH 2010 — D ECEMBER 2011
I oversaw the expansion, supervision and coordination of the foreign languages area.
 I developed materials, programs, and methodologies for the English courses.
 I ran the teaching recruiting process, and I trained the teachers.
She/her
Development of English materials for the English courses.
I was in charge of investigating terrorism and organized crime in Latin America.
 Soon after I joined the company, I redesigned the department’s operational
process, reaching an efficiency of 50% more task delivery per month.
 Later, I ran the stats of the department, coordinated it and managed the
replacements.
Database Analyst.
AUGUST 201 5 — F EBRUARY 2022
I was asked to be part of an elite team of specialists in charge of additions, updates
and removals to the World-Check database of the Sanctions of the US Department of
Justice’s OFAC SDN and Non SDN lists.
 My efficiency, problem solving skills, together with my integrity and ability
to work under pressure, gave me the opportunity to be part of this project.
In charge of OFAC Sanctions list.
FEBRUARY 2022 – S EPTEMBER 2024
I worked on the US Department of Justice’s sanctions, OFAC SDN and Non SDN lists.
 I verified the information and performed necessary quality assurance checks.
 I managed to move publications of 4000 targets forward within 24 hours,
coordinating teams in Costa Rica, South Africa and India to meet the agreed
deadlines.
 I transferred to team members all the expertise I gathered for almost ten
years of experience with OFAC.
 I answered to OFAC related queries from clients worldwide through email.
Team Lead, World-Check – Refinitiv, Santiago, Chile
AUGUST 2017 — F EBRUARY 202 2
I was in charge of managing stats, creating strategies to address the database
turnaround.
 I created this team from scratch and successfully ran it for a period of 4
years with a final number of 8 members.
 I effectively managed and motivated the team, driving growth and retaining
top talent.
 I designed an approach to review records faster so that we could meet the
goals, updating more than 300k records in half the time required.
 When the Chile office did the handover to the Costa Rica office, the first
team to start producing was the one transferred by me.
 I implemented project work methodologies to increase efficiency and
optimize the processes of the different teams.
Managing Sanctioned entities.
In charge of a team of 8 people.