Skills
Client Service; Technical Support; Social Media Management; Media Management; Problem Solving; Microsoft Office; Creative Writing; Writing; Customer Service; Communication; Financial Processing; Social Media; Payment Handling; Billing
About
collections agent for
Affirm, a Buy Now, Pay Later (BNPL) financial institution
based in the United States.
Support and customer service regarding account-
related matters and associated credits.
Negotiation with customers to ensure timely payment
of debts.
Processing payments through the financial
institution's system.
Customer service for subscription- based paper and
digital news publisher and distributor (Gannett).
Satisfactory resolution of various issues and inquiries
regarding paper delivery and billing info
Technical support for the client's digital platforms.
Quality assistance for a coffee distributor
Designing in both analog and digital tehcniques
Social media management
Client assistance
Profile Photo
