Skills
• Relationship Building (Suppliers, Customers, Staff)
• Implementation and Control
• Management of Administrative Systems and Procedures
• Fraud Detection (Credit Application)
• Cost Control
• Retail Profit and Loss Analysis
• Risk Management
• Staff Accountability and Performance Management
• Training and Development (Formal/Informal)
• Recruitment and Staff Onboarding
• Financial and Administrative Oversight
About
Managed store profits, staff development, and administration. and administration. Addressed fraud and HR issues
Supported clients and branches with home loans processes. Reorganised filing systems and liased with attorney and housing departments Problem solving queries where necessary. Liase with Hlgc.
Managing Regional Sales Diaries, Organizing meetings. Communicating with Provincial Head Office. Dealing with clients on behalf of Regional Managers. Memo's of letters, typing of estate agents and developers contracts.
Supervised six stores and 60 employees.
Directed strategy implementation for underperforming stores Handled training, recruitment, and disciplinary inquires
Achieved company targets through effective marketing strategies. Oversaw sales, budgets, and social networking. Organized customer events and managed client relationships. Left due to Covid - 19 Pandemic
Guide the development, maintenance and allocations of resources to achieve organizational goals. Oversee workforce training and resources allocation. Provide leadership to ensure operational efficiency. Manage Feeding Schemes, educational programs and community upliftment projects.Handle organizational funding and strategy alongside the Board of Directors.
Acquired New business and assessed clients for debt review. Managed marketing, fraud detection and HR responsibilities.
Managed a team of 16, focusing on sales and performance. Oversaw recruitment, training, and administrative procedures