Skills
Technical Support; Microsoft PowerPoint; Problem Solving; Microsoft Office; Microsoft Excel; Customer Service; Sales; Interpersonal Communication; Microsoft Word; Communication; Time Management; People Management; Microsoft Outlook; Office Administration; Office Operations
About
Manage office operations, including scheduling, correspondence, and file management.
Train and onboard new staff, ensuring they understand company policies and procedures.
Utilize Microsoft Servers and various operating systems to streamline office processes.
Create and manage social media content to enhance the company's online presence.
Motivate and inspire team members to achieve their performance goals.
Provide excellent customer service and handle customer inquiries and complaints.
Implement problem-solving strategies to address and resolve issues promptly.
Maintain effective communication with team members and management.
Lead various office projects, ensuring timely and successful completion.
Practice active listening to understand and respond to team and customer needs.
Efficiently manage time to balance multiple tasks and meet deadlines.
Personal Assistant to the Director of the company.
Taking minutes meetings
Front Shop assistant
Stock receive
Packing medication
Administrative duties
Supported office operations by managing calendars, scheduling meetings, and handling correspondence.
Managed social media accounts and created engaging content.
Provided technical support for Microsoft Servers and other office software.
Maintained strong interpersonal relationships with clients.
Demonstrated leadership by overseeing projects and coordinating team efforts.
Ensured a customer-oriented approach in all interactions.
Practiced active listening to address and resolve customer concerns.
Utilized time management skills to prioritize tasks and meet deadlines.
Embraced new technology and software to improve office efficiency.
Email Management
Invoicing, Quotations , Purchase Orders, Sales Orders Pastel Evolution