Skills
Video creation and editing, with experience in producing dynamic and engaging content.
Design of impactful PowerPoint presentations, utilizing advanced tools for effective presentations.
Advanced use of Microsoft Word, fully proficient in its functions and tools to create professional
documents.
Effective social media strategies, with a focus on content management and metrics analysis.
Conflict resolution, mediation, and decision-making in high-pressure situations.
Teamwork, fostering a collaborative and productive environment.
Effective communication, both verbal and written, tailored to different audiences.
Advanced proficiency in Canva, creating attractive and professional visual content.
Skills in fine arts, with experience in painting, sculpture, and drawing techniques.
Interest and aptitude for languages, with motivation to learn and practice new languages
About
I am a professional with experience in customer service and event management within the hospitality industry. With strong skills in coordinating reservations, themed events, and teamwork, I have consistently provided personalized, high-quality service to both local and international clients. I am proficient in using systems such as Inforest and POS to ensure accuracy in operations and have experience overseeing inventory and assisting in the creation of promotional materials. My focus on customer satisfaction has strengthened loyalty and increased the flow of returning clients.