Skills
Problem Solving; Microsoft Office; Decision Making; Microsoft Excel; Invoices; Electronic Mail; Organizing; Communication; Front Desk Operations; People Management; Professional Etiquette; Inventory Management; Marketing; Office Operations; Operations Management
About
Promoted from Office Administrator to General Manager, responsible for managing all aspects of company operations.
· Developed and implemented improved administrative systems, enhancing operational efficiency and service delivery.
· Assisted with financial tasks, including invoicing and expense tracking.
· Responded to telephone calls and emails promptly, addressing company inquiries.
· Scheduled meetings, agendas ,appointments, events and take minutes as needed.
· Encouraged employees to perform better in their jobs, progress in their careers, and gain new skills.
· Addressed staff and customer concerns to enhance company performance and satisfaction.
· Implemented cost-saving measures in daily operations and reported the results to the Managing Director.
· Coordinated with employees to ensure clear timelines for product completion and communicate goods availability updates to clients.
Initially worked in a full-time on-site role as an Office Administrator as I handled front office reception activities, ensuring a welcoming environment for clients and visitors.
· Responded to telephone calls and emails promptly, addressing company inquiries.
· Scheduled meetings, agendas ,appointments, events and take minutes as needed.
· Organized and maintained files and records, ensuring easy access to information and documentation.
· Kept track of office supply inventory and reorder items as required.
· Printed, scanned, and organized documents efficiently to support daily office operations.
· Transitioned to a fully remote position worked on quotations, contributing to a positive customer experience and client satisfaction remotely.
Engaged with clients & visitors to understand their preferences, contributing to improved client satisfaction.
· Collected and analyzed data to create reports and presentations that informed decision-making.
· Handled communications through phone calls, ensuring timely and professional responses to inquiries from clients.
Profile Photo
