Skills
Internal Client Relationships; Client Relationship Building; Customer Relationship Building; Agency Relationship Management; Sales; Sales Calls; Sales Support; Customer Relationship Development; Training Instruction; Business Sales; Sales Management; Onsite Training; Cold Calling; Key Client Relationships
About
• Good communication and interpersonal skills, with the ability to persuasively communicate
recommendations and optimally champion customer needs.
• Being proactive and building positive and lasting relationships with my clients, bringing them
added value and helping them to reach their potential on Carshop Website.
• Negotiate and upselling on different packages offered.
• General administration of call reports, updating of CRM database.
• Assessing client stock on the portal to see if all stock is loaded correctly, price comparisons.
• Dealing with Debtors month end to keep accounts up to date.
• Presentations at customers with new product launches.
• Manage multiple tasks simultaneously under deadlines and pressure.
Building and maintaining strong and long-lasting customer relationships.
• Providing regular updates on account performance, client satisfaction, and revenue projections.
• Presentations at customers with new product launches.
• Manage multiple tasks simultaneously under deadlines and pressure.
• Negotiating contracts, as well as renewal contracts to maximize profit.
• Updating SAP everyday with client activity.
• Chasing monthly sales targets.
• Hit quarterly targets every quarter.
• Raising client concerns and assisting to get the problem resolved.
• Conducting weekly training sessions with clients on how to utilise the system correctly.
• Schedule Demo meetings for new clients.
• Scheduling face to face client meetings to discuss if clients are satisfied with their current
contract as well as the services they are receiving.
• Helping clients with active searches on the system to find the right candidates.
• Managing the client’s usage reports on jobs and CVs. Informing clients when their usage is
running low and offer top up options.
• Assisting Accounts with outstanding payments, getting client accounts up to date.
Featuring in the Top 5 of the sales team.
• Looking after our existing and exclusive clients: AFGRI, Northmec, John Deere, CASE
• Responsible for forecasting on a monthly basis
• Canvasses existing and potential customers regularly in accordance with pre-determined sales
routes, calling cycles and appointments.
• Signing new business.
• Updates existing and potential customers regularly with regards to product information, price
lists, point of sales, specials etc.
• Conducts in-store customer training programmes to stimulate sales in retail outlets.
• Work with all support functions (customer care, finance, technical) to ensure smooth operation of
the business.
• Creating and planning adverts for clients.