Skills
Time Management; Microsoft Word; Microsoft Excel; Communication; Proactive Approach; Proactive Management; Coaching; Creating Action Plans; Action Plan Development
About
Customer service representative First American Staff - AMC - Vendor
Management
Customer service representative, working with Sales and billing services.
Certifications
· TIES leader development program (2020)
· White Belt Program (2020)
Projects
● Open Giving Back Activity SeatGeek/Hogar Milagritos de Amor
As part of the Account’s Corporate Responsibility Committee, I led a
donation activity for the Pet Shelter Milagritos de Amor with the
cooperation of Telus CSR Committee.
Working with an American Real Estate company, we were working ensuring quality and the processing of documents for mortgage purposes. My roles wear ensuring that all cases were addressed throughout the day and ensuring quality and coaching was provided to the team members.
Sales and billing services.