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workLATAM · Candidate profile
Details
Country:
Salvador
Skills
Leadership Accountability; Strategic Coaching; Stakeholder Management; Key Performance Indicators (KPI); Data Analysis; Time Control; Performance Development
About
Customer service for Bank of Montreal Customers. In charge of reviewing pérsonal accounts and sales.
Team Leader for Bank of Montreal (2021 - 2024)
Team Leader for Wise (Financial Crime Unit) (2025-Ongoing)
In charge of a 15+ Team members team, Working with different KPI´s, in sharge of the rampup of the accounts and creating SOPs.
Technical Support for Sony Customers. Support for Sound and Video devices