Andres Freites
Details
Skills
Systems & Automation: CRM Integration (HubSpot), Slack Workows,
G-Suite / Workspace Administration, Data Normalization, Troubleshooting,
API Concepts & Logic. Process Optimization, Data-Driven Reporting, Standard
Operating Procedures (SOPs) Creation, Team Leadership, Quality
Assurance.
About
Bilingual Operations Specialist with a degree in Computer Science and over 5 years of experience streamlining business workflows, optimizing CRM platforms, and driving operational efficiency. I specialize in bridging the gap between technical logic and business goals, using tools like HubSpot, Slack, and G-Suite to automate repetitive tasks and improve data accuracy. Highly adaptable and proactive, with a proven track record of increasing system efficiency by up to 14% and reducing operational costs. I am passionate about translating complex business needs into scalable, tech-driven solutions that allow teams to focus on growth.