Skills
Multitasking; Scheduling; Google Calendar; Calendar Management; Patience; Customer Service; Communication Tools; Scheduling; Taking and transfering calls; Messages and e-mails management.
About
With over six years of customer service experience, I bring a proven ability to create positive first impressions and provide outstanding support in both educational and retail settings. My previous roles as a teacher and store manager have equipped me with exceptional organizational, communication, and interpersonal skills.
As a teacher, I was responsible for welcoming students, creating engaging ice breakers to build rapport, preparing and delivering classes, managing administrative tasks such as updating systems, maintaining student profiles, and evaluating performance. These experiences sharpened my multitasking abilities and attention to detail.
As a store manager, I provided top-notch customer service, managed cashier operations, oversaw product inventory, organized displays, and ensured the reception of products ran smoothly. This role strengthened my problem-solving skills and ability to thrive in fast-paced environments.
I excel in managing front-facing roles, handling inquiries, scheduling, and maintaining organization while delivering exceptional customer experiences. My mastery of soft skills makes me highly effective in communication, conflict resolution, and building lasting relationships with clients and colleagues alike.
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