Skills
Process Engineering; Problem Solving; Microsoft Office; Data Analysis; Microsoft Excel; Teamwork; Deadline Management; Business Intelligence (BI); Customer Service; Communication; People Management; Time Management; Professional Etiquette; Data Entry; Process Management
About
Consistently exceeded performance targets by completing a high volume of quality surveys within project
deadlines.
• Handled a substantial volume of daily calls while maintaining professionalism and fostering positive interactions
with respondents.
• Provided exceptional customer service by resolving inquiries and issues promptly and effectively.
Assist the Project Manager and coordinate to develop a detailed project schedule, ensuring that all tasks are
well-defined and assigned to the appropriate responsible parties.
• Monitor the progress of assigned tasks, ensuring that deadlines are met. Report any delays or issues to the
Project Manager.
• Ensure that resources (personnel, software, hardware, files, information needed from client) are available and
used effectively at each stage of the project.
• Work closely with the Project Manager, actively contributing to problem-solving and continuous improvement
of the project process.
• Acquire and maintain in-depth knowledge of the printing industry-specific software solutions implemented in
the projects.
• Prepare and present regular reports on the status of projects, highlighting achievements, issues encountered, and
corrective actions taken.
• Participate in regular meetings with the Project Manager, clients, and other stakeholders, ensuring clear and
effective communication
• Strictly follow the instructions and guidelines provided by the Project Manager, ensuring that tasks are carried
out according to established standards.
Evaluated and provided feedback on advertisements, including sentiment analysis and user engagement.
• Analyzed YouTube comments to determine sentiment and trends.
• Conducted supplier location analysis and verified data accuracy.
• Assessed foreground and background color schemes for usability and accessibility in web interfaces.
• Completed writing assessments for content quality and relevance in non-fiction categories.
Profile Photo
