Skills
Team Organization; Quantitative Analysis; Organization Administration; Office Organization; Office Administration; Organization; Time Management; Workplace Organization
About
Managed the customer service department, monitored medical support staff worldwide, and implemented training programs to improve area performance. Maintained relationships with healthcare providers and coordinated air and ambulance services in Mexico, Peru, Ecuador, the U.S., Panama, and others.
Managed the Credentialing team for New York operations, handling over 900 healthcare providers and more than 16 healthcare groups (FQHC, hospitals, clinics, outpatient centers, etc.). Oversaw KPIs, document audits, personnel management, account handling, internal and external platform administration, addendum and contract management, as well as weekly client calls, onboarding, and transitions.
Prospected, sold, and advised American Express clients, establishing corporate agreements.
Led Schuco brand projects in Mexico, including logistics, personnel, warehouse management, inventory, and client training. Supervised raw material import and export of finished products in compliance with the regulations of involved countries. Oversaw projects in Panama, Costa Rica, Mexico, and Germany.
Managed sales team activities and KPIs, organized training schedules, and handled sales to individuals and corporate agreements, overseeing studio operations.
Directed a team of analysts through hiring, training, and career development. Coordinated teams to manage U.S. client databases, ensuring reliable data flow between clients and servers. Conducted continuous training and performance evaluations, providing feedback and error-correction strategies for reporting to leaders in India and the U.S.
Profile Photo
