Alfredo Pleitez

Details

Skills

Problem Solving; Microsoft Office; Injury Law; Personal Injury Law; Medical Records Management; Worker's Compensation; Customer Service; Personal Injuries; Workers' Compensation Law; Customer Follow-Ups; Data Entry; Detail-Oriented; Legal Practices; Law Firms; Billing

About

-Developed a strong understanding of the California workers’ compensation process while supporting case management tasks.

-Responded to client voicemails and reviewed case notes to provide accurate updates and information.

Coordinated with medical clinics to help ensure clients received timely treatment and that cases progressed smoothly.

-Prepared medical record requests and coordinated subpoenas through copy service providers.

-Communicated with defense attorneys and insurance representatives to follow up on records and confirm claim status.

-Maintained regular contact with clients to provide case updates and collect necessary information or documentation.

-Provided customer support by handling inquiries, assisting with sales, and performing data entry tasks.

-Processed and tracked medical record and billing requests from hospitals and medical providers, including providers with liens.

-Contacted clients by phone and text to request identification and other supporting documents required for their cases.