Alexa M Abadie R

Skills

Microsoft PowerPoint; Microsoft Office; Proactive Behavior; Microsoft Excel; Researching; Teamwork; Customer Service; Leadership; Microsoft Word; Analytical Thinking; Autodesk AutoCAD; Communication; Learning Quickly; Quick Thinking; Constructive Feedback

About

As a Customer Care Representative, my responsibilities included processing orders, keeping track of their status, and providing all relevant information related to customer orders. I regularly communicated with logistics companies, suppliers, and physical store collaborators to ensure smooth order fulfillment. I handled replacements, refunds, and provided appropriate discounts in line with internal policies.

In addition, I occasionally took on the role of Assistant Supervisor and Supervisor during the supervisor's absence. I also participated in a temporary internal pilot program where I trained underperforming agents to help them meet required performance goals. My role demanded strong communication, problem-solving skills, and the ability to lead and motivate team members.

As an Architecture Intern, I conducted on-site surveys of buildings, developed architectural plans for remodeling projects, and created design proposals for new locations. Additionally, I collaborated on the selection process and prepared reports for bids related to renovation projects across various branches. My role required attention to detail, creativity, and effective teamwork to meet project goals and expectations.

As a Volunteer Intern and Nursing Assistant in Germany, my responsibilities included providing care and support to residents, assisting individuals with limited daily living skills, and offering companionship. I focused on ensuring their well-being and comfort in daily situations. During my internship, I demonstrated analytical skills, a strong willingness to learn, determination, precision, and motivation to perform tasks to the highest standard. My role required empathy, patience, and the ability to adapt to the specific needs of each resident.