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Details
Country:
Nicaragua
Skills
Skills
Customer Support (Chat, Email, Voice)
Zendesk & CRM Ticket Management
Technical Troubleshooting
Financial & Transaction Review
Crypto / Bitcoin Support
KYC & Account Security Assistance
Issue Escalation & Case Management
Back-Office Operations
Languages:
Spanish (Native) | English (Fluent)
About
Customer Support and Technical Support with 8+ years of experience assisting global users in fintech, SaaS, gaming, and e-commerce platforms. Skilled in ticket management, technical troubleshooting, and resolving complex customer issues through chat, email, and CRM tools like Zendesk.
Profile Photo
