Details
Skills
Content Moderation; Client Service; Patient Communications; Business Communications; Life Insurance; Media Content; Insurance; Delivery Services; Logistics; Communication; Social Media Content Management; Microsoft Windows; Social Media; Content Management; Product Availability
About
Review social media content that has been uploaded
globally and label it in accordance to the company's policies
and alignments, deleting it or allowing it on the platform.
Top company's performer, with a quality score of 98% of
over 500 pieces of content reviewed per day.
Implementation variating policies and world events, in order to contribute to the improvement of AI and how it impacts social media worldwide.
Provide general as well as specific information about
product availability and specific policies regarding the
returning and handling of the packages, assuring a
satisfactory representation of the company and its values.
Average client satisfaction of 90% with more than 50 calls a
day in both English and Spanish.
Use of logistic's software, achieving a successful tracking
and assistance of deliveries to more than 30 states in the
USA.
Offer interpreting services to medical institutions; such as
hospitals, pharmacies, 911 operations or life insurance
companies.
Contribute to a smooth provider to patient communication,
assuring the well being of the patient and correct missionof
the company in more than 70 calls a day.
Adjust and learn to and from a variety of cultures present in
Latin America and the USA for an effective communication
between both parties.