Skills
Sales force sistema, Amadeus, AVAYA, TEAMS,
About
My name is Aileen, a marketing graduate from TecMilenio Ferrería University in 2022. I am originally from Mexico City, although my interest in living near the sea and becoming independent led me to live in Playa del Carmen for the next 3 years since I graduated. My fascination for service, made me approach one of the most touristic places in my country, which is the Riviera Maya, and become interested in guest service to give them the assistance they deserve when they come to enjoy their vacations. Therefore, I am interested in opportunities where in addition to being involved in service-focused activities, they bring me closer to a lifestyle that not only aligns with my values, but I would be close to an environment to promote and accelerate my professional career. I am convinced that I can bring value to your team and contribute to the success of the guest experience. I had the opportunity to work for Grupo Xcaret in which I was in positions focused on guest service for the last 3 years, in two of their parks such as Xplor and Xenses in host of recreational activities and later in one of their 5 diamond hotels Hotel Xcaret Arte as concierge of attention to partners, where Ideveloped solid skills in service and guest experience, knowledge in FORBES and AAA standards, travel coordination, itinerary design and organization ofreservations.
I appreciate the opportunity to apply.
Best regards.
Sincerely Aileen Guadarrama
Profile Photo
