Skills
Technical Support; Team Management; Business; Sales; Customer Service; Upselling; Mentorship; Communication; Customer Follow-Ups; People Management; Sales Objectives; Marketing; Legal Practices; Billing
About
coordina�ng medical
cases with C5 and civil protec�on
• Streamlined tasks with civil protec�on
• Drove customer sa�sfac�on for GM services
CMX
Leveraged bilingual skills to effec�vely communicate and
coordinate medical cases at an interna�onal level.
• Led interna�onal teams to exceed sales goals
• Trained staff to boost performance
• Coordinated cases, enhancing client sa�sfac�on
• Bilingual agent, expanding market reach
Increased customer reten�on via tailored communica�on
• Led team to exceed quarterly collec�on targets
• Implemented new training, enhancing team's sales skills
• Boosted collec�ons efficiency by 30% as bilingual agent