If you’re a problem-solver with a passion for helping others, join our team as a
Customer Service Representative. Supporting and building trust with our customers, you’ll service their unique needs while also offering available products. We’ve got you covered on the training - which will provide you with a solid base of insurance knowledge, so you’ll feel confident serving our customers. You’ll also benefit from a collaborative environment, along with ongoing coaching and development.
This is a remote position; you’ll be provided computer equipment and in-depth training.
Preferred candidates will live in the state of Colorado.
Must-have Qualifications
- Two years post-secondary education or higher
- In lieu of the above, a minimum of two years relevant work experience
Start Date: February 13, 2025
Work Schedules
- 10:30 AM - 07:30 PM, MT, Mon Tue Wed Fri Sat
- 10:30 AM - 07:30 PM, MT, Mon Tue Thu Fri Sat
- 12:30 PM - 09:30 PM, MT, Mon Tue Wed Thu Fri
Work From Home Office Requirements
- Designated workspace free from noise and other distractions
- High-speed internet at your expense unless otherwise required by law
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
- All Progressive hardware you receive needs to be connected to a surge protector
Compensation
- $21.50/hour-- Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role
- Gainshare bonus up to 16% of your eligible earnings based on company performance.
- An additional 10% when you work evening or weekend hours.
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care.
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability.
- Parental & family leave; military leave & pay.
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Application Deadline: This position will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.
Equal Opportunity Employer
Job
Contact Center
Primary Location
United States-Colorado-Denver
Schedule
Full-time
Employee Status
Regular
Work From Home
Yes
