Deloitte's Enterprise Performance professionals are leaders in optimizing operations that span the entire enterprise of an organization, from strategy to implementation and operation. By joining our team, you can help clients achieve impact and value from their investments in both people and technology that support enterprise-wide operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain.
Work you'll do
We are seeking a detail-oriented and organized professional with 2+ years of experience to support daily operations within a dynamic environment. The ideal candidate will provide exceptional customer service, manage schedules, and prepare various reports, among other responsibilities.
- Customer Service: Provide exceptional customer service in person, via phone, and via email
- IT Support Orders: Process customer IT support orders efficiently and accurately
- Report Preparation: Prepare various IT support reports using Excel and PowerPoint
- Database Management: Update and maintain project databases to ensure accuracy and completeness
- Schedule Management: Manage the project manager's schedule, ensuring all appointments and meetings are organized
- Travel: Willingness to travel both domestically and internationally to customer locations as needed
- Flexible Schedule: Adapt to a flexible schedule to accommodate sync meetings with the project manager, especially when they are traveling
- Report Review: Review and revise reports created by other team members to ensure quality and accuracy
- Direct Reporting: Report directly to the project manager
- Remote Work: Limited remote work may be authorized, not to exceed 2 workdays per week. Must be available for phone conferences and calls on remote workdays during normal work hours
The team
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
The Finance & Enterprise Performance (F&EP) teams advise, implement, and deliver as-a-service solutions to help clients develop strategies and capabilities that support enterprise-wide decision-making, develop operating models to optimize organizational performance, improve finance operations, and create impact within their organizations.
Qualifications
Required:
- Minimum requirement of an Associate's degree required
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Must be able to obtain and maintain the required clearance for this role
- Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve
- Strong verbal and written communication skills
- Proficiency in Microsoft Office, particularly Excel and PowerPoint
- Secret security clearance required
- Current passport required
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
