Company Overview:
Solo Abadi Global Services SpA is a customer support and business solutions company delivering high-quality client service operations for international markets.
Job Description:
We are seeking a Senior Customer Experience Manager to lead customer service operations, improve client satisfaction, and oversee customer engagement strategies. The role includes managing support teams, monitoring service performance, handling escalations, and optimizing customer experience processes.
Requirements:
- Senior experience in customer service, client relations, or customer operations management
- Strong leadership, communication, and problem-solving skills
- Experience with CRM systems and customer support operations
- Degree in Business, Marketing, Management, or related field preferred
Sueldo: $1.800.000 - $3.000.000 al mes
Lugar de trabajo: Empleo presencial
