Job Description
We are seeking a Mid-Level Engineer to support a live production hiring-event platform used by client-facing teams and end users. This role is highly production-focused and requires someone who can diagnose issues quickly, work across backend and frontend systems, collaborate with support and go-to-market teams, and take ownership of code changes from investigation through deployment.
The ideal candidate has strong Java/Spring Boot backend experience, secondary Django/Python experience, React frontend experience, and the ability to troubleshoot complex production issues across distributed systems. This person should be comfortable working independently, handling ambiguity, prioritizing urgent client-impacting issues, and communicating clearly with technical and non-technical stakeholders.
Enterprise experience strongly preferred.
Key Responsibilities
- Analyze and resolve production issues related to live hiring events and event workflows.
- Debug malfunctioning or misconfigured product features across backend, frontend, data, and integration layers.
- Work closely with client-facing support teams and go-to-market stakeholders to triage and resolve support tickets.
- Monitor production systems and respond quickly to alerts, performance degradation, or system health concerns.
- Support timely issue resolution in alignment with established SLAs.
- Maintain and update event logic as dependencies, systems, and business requirements change.
- Support architecture changes and system integrations that may impact event functionality.
- Own code changes through build, merge, deployment, and post-deployment validation.
- Communicate clearly and concisely when working through ambiguous production issues.
- Use data and system signals to troubleshoot production behavior and identify root causes.
Qualifications
Must-Have Skills
- 3-5 years of professional engineering experience.
- Strong Java and Spring Boot backend development experience.
- Django and Python backend development experience.
- React frontend development experience.
- Kafka experience.
- GraphQL experience.
- SQL or MongoDB experience.
- Build and deployment experience.
- Production debugging, triage, and issue-resolution experience.
- Ability to ramp up quickly and assume ownership across multiple projects.
- High level of autonomy and ownership.
- Experience with at least one of the following: Dagster, Data Lakes, or Amazon Athena.
- Ability to work independently and take initiative without heavy hand-holding.
- Strong prioritization and strategic thinking skills.
- Strong communication skills, especially in ambiguous or urgent production-support situations.
- Experience using data to troubleshoot production issues.
Nice-to-Have Skills
- Product management experience working with go-to-market teams and engineers on prioritization.
- Experience with AI-assisted development tools such as Claude, Cursor, or Windsurf.
- Experience supporting client-facing or business-critical production products.
- Experience collaborating with support, operations, or go-to-market teams.
- Experience owning merge and deployment responsibilities in a production environment.
Additional Information
Required Tools & Platforms
- Java
- Spring Boot
- Django
- Python
- React
- Kafka
- GraphQL
- SQL
- MongoDB
- Dagster, Data Lakes, or Amazon Athena
- Claude, Cursor, or Windsurf preferred
Location, Time & Engagement
- Remote contract role.
- Candidates must be located in LATAM.
- Full-time allocation, 40 hours per week.
- Must be able to support U.S. time zone coverage across PST, MST, CST, or EST.
- Engagement expected to run through 2027-03-31.
