About Us:
At VirtuPartner, we are a dynamic and growing virtual assistant company dedicated to helping businesses streamline their operations through administrative support, customer service, and CRM management. We are committed to fostering an inclusive environment that values diversity and accountability.
We’re looking for a reliable and proactive Administrative & Customer Service Virtual Assistant to support client onboarding, communication, and daily task management. If you are detail-oriented, a self-starter, and take pride in completing tasks without constant follow-up, this role is for you.
Key Responsibilities:
- Manage client onboarding and ensure a smooth, positive experience
- Follow up with clients via email, text, or phone to collect required information
- Schedule meetings and ensure client attendance
- Communicate between clients, sales team, and tax manager
- Complete and track tasks in Karbon (or similar tools)
- Perform basic updates in Go High Level (no advanced technical skills required)
- Upload and organize client files in internal systems
- Maintain and update Google Sheets / Excel (basic functions and data checks)
Qualifications:
- Fluent in English (written and spoken)
- Experience in administrative support or customer service
- Strong communication and follow-up skills
- Ability to follow instructions and ask questions when needed
- Comfortable with Google Workspace and Microsoft Excel (basic functions)
- Experience with CRM tools (Go High Level is a plus)
- Detail-oriented, organized, and proactive
Why Join Us?
- Remote Work: Work from anywhere
- Growth Opportunities: Be part of a growing team
- Supportive Environment: Clear systems and processes in place
Location: Remote
Job Type: Full-time
Work Location: Remote
