About the Role:
We are seeking a highly organized and detail-oriented Virtual Assistant (VA) to manage our end-to-end order workflow, vendor and customer communication, and administrative support tasks. This role is ideal for someone who thrives in a fast-paced environment, is tech-savvy, and can confidently handle multiple tools and responsibilities.
1099 Employee
Key Responsibilities:
- Vendor & Customer Communication:
Respond to emails and phone calls professionally, follow up on orders, and escalate issues when necessary.
Tools: Gmail, RingCentral
Create and send customer quotes using pricing sheets and order inquiries.
Tools: QuickBooks, Gmail, Google Sheets
Monitor inbox for new orders, input data into shared trackers, and maintain up-to-date order statuses.
Tools: Google Sheets, Gmail
Generate POs using templates or QuickBooks, export to PDF, and send to vendors.
Tools: QuickBooks, Google Docs, Excel, Adobe Acrobat
Communicate order details and fulfillment instructions to the warehouse.
Tools: Gmail
- Brand & Vendor Registration:
Complete online applications, attach documents, and track registration status.
Tools: Web Forms, Google Docs, Google Sheets, Adobe Acrobat
- Shipping & Tracking Updates:
Upload tracking info and send shipping confirmations to customers.
Tools: Google Sheets, Gmail
Manage return requests, issue labels, coordinate with vendors, and update records.
Tools: Gmail, Google Sheets, Adobe Acrobat, RingCentral
Tools You’ll Use Daily:
- Google Sheets & Docs
- Microsoft Excel
- Adobe Acrobat
- QuickBooks Online
- Gmail & RingCentral
Qualifications:
- Proven experience as a Virtual Assistant or in a similar administrative role
- Strong communication and organizational skills
- Proficiency with Google Workspace, QuickBooks, and Excel
- Ability to manage multiple tasks and meet deadlines
- Comfortable working independently and remotely
Ready to join a growing team and make an impact? Apply now and help us streamline our operations!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
Work Location: Remote
