Department: Operations
Location: Remote - USA
Compensation: $65,000 - $85,000 / year
Description
Impruvon Health was founded with a mission to transform medication management for vulnerable populations through innovation, accountability, and compassion. Our platform empowers care teams by simplifying complex workflows, preventing medication errors, and ensuring compliance. The result is improved safety, outcomes, and independence for individuals in long-term care.
At Impruvon, we are driven by purpose and grounded in empathy. We move fast, solve real problems, and support one another as a team. We believe the best work comes from listening first, challenging assumptions, and executing with excellence.
About the Role
As Executive Assistant, you will be a critical partner to the CEO and provide logistical and administrative support to the VP of Enterprise Sales and VP of Sales. You will help organize, prioritize, and manage the fast-paced schedules, travel, and meeting logistics of Impruvon Health’s most externally-facing leaders. Your work will help ensure they stay focused on strategic growth and relationship-building.
You will report directly to the CEO while providing day-to-day administrative support to senior revenue leadership.
This is a high-trust, high-impact role that requires exceptional organizational skills, discretion, and a proactive mindset. You will anticipate needs, solve problems before they arise, and help keep our executive team moving smoothly and efficiently.
This role is ideal for someone who thrives in a startup environment with shifting priorities and limited structure.
Key Responsibilities
Executive Support (CEO)- Manage complex and dynamic calendars, prioritizing time effectively based on business needs
- Schedule internal and external meetings, calls, and events with attention to detail and clear communication
- Serve as a gatekeeper and liaison for inbound communication and scheduling requests
- Draft, edit, and format emails, meeting notes, and presentation materials as needed
- Ensure CEO is prepared for meetings with relevant materials and context
Travel and Logistics (CEO, VP Sales, VP Enterprise Sales)- Coordinate multi-leg, multi-location travel itineraries across time zones
- Book flights, lodging, transportation, and organize expense reporting
- Anticipate and resolve conflicts, delays, and last-minute changes efficiently
- Track and communicate travel plans to internal stakeholders for awareness and alignment
Operational and Project Support- Help prepare agendas, follow-ups, and action items for recurring leadership and partner meetings
- Support key events including team offsites, conferences, and executive meetings
- Assist in organizing internal communications, team updates, and shared documentation
Skills, Knowledge & Experience
Required Skills and Experience- 3 or more years of experience in an Executive Assistant, Chief of Staff, or high-level administrative role
- Experience supporting a startup CEO or fast-moving executive, ideally in healthcare, tech, or services
- Strong financial awareness and good judgment with travel, purchases, and resource allocation
- Demonstrated success managing complex calendars and high-volume travel
- Tech-savvy with proficiency in Google Workspace, Slack, and calendar management tools
- Excellent verbal and written communication skills with strong attention to detail
- High discretion and sound judgment in managing sensitive information
Preferred Tools and Platforms- Experience with travel booking platforms such as Concur, TripActions, or similar
- Familiarity with CRM systems like HubSpot or Salesforce
- Comfort with Zoom, Slack, Notion, and internal project management tools
Personal Attributes- Highly organized and detail-oriented with strong time management
- Solutions-oriented and calm under pressure
- Independent and proactive with strong follow-through
- Cost-conscious and resourceful; seeks value in every decision
- Strong interpersonal skills with the ability to build trust across teams
- Self-starter who takes initiative and gets things done
Additional Requirements- Must be available during core Eastern Time business hours
- Willingness to travel occasionally for team events or coordination
- Final candidates will be subject to professional reference checks and a background screening as part of the hiring process.
Benefits
At Impruvon Health, we know our people are our greatest asset. We provide a benefits package designed to support your well-being and growth, including:
- Competitive compensation aligned with experience
- Health, dental, and vision insurance
- Unlimited PTO and paid holidays
- 401(k) retirement plan
- Flexible, remote-friendly work environment
- Professional development and learning opportunities
- A mission-driven culture where your work directly impacts lives
- Opportunity to own and grow a critical function within the company
Why Join Us
Working at Impruvon Health means being part of a mission-driven, passionate, and collaborative team. Every role contributes to improving lives and reducing risks in care settings across the country. Your expertise will help ensure we can continue to innovate, grow, and deliver on our promise of safer, smarter care.
