This isn’t just an administrative job; it’s a critical role in patient care, practice flow, and helping people feel seen and supported.
Whether you are talking to a patient, a physician's office, or a team member, you’re the voice who makes them feel welcomed, heard, and supported.
At Aging in Place Specialists in Lewes, DE, that voice could be yours.
We’re looking for a Virtual Administrative Assistant who brings warmth, focus, and compassion to every interaction.
Someone who understands how important a steady hand is in helping to run a busy practice- a person who is attentive to details and a proactive helper.
This role isn’t about clocking in and out. It’s about being the operations heartbeat of a practice built around connection, communication, and care that begins long before the first visit.
Why This Role Matters
You’ll be the first impression and the lasting one.
From that first call to ongoing check-ins, you’ll guide older adult patients and their families through every step of their care journey.
You’ll be the one who reassures them, answers questions, keeps them informed, and ensures nothing is missed.
Aging in Place Specialists’ team runs on communication, compassion, organization, and reliability. If you love solving problems, bringing order to busy days, and helping people feel supported and understood, you belong here.
What You’ll Do
New Patient Communication and Assignment to Team
- Convert inquiries into scheduled evaluations
- Respond quickly and warmly to incoming calls and emails
- Follow up with leads to support full plan-of-care completion
Insurance Verification and Authorizations
- Verify insurance benefits with accuracy and attention to detail
- Obtain authorizations as required
- Explain coverage clearly and compassionately to patients
Case Management, EMR, and Data Accuracy
- Enter and update patient information in the EMR
- Maintain organized and accurate electronic charts
- Assist with coordination between patients, the owner, and care partners
- Faxing and filing documents
- Regulatory compliance processes
Patient & Team Support
- Communicate with empathy, clarity, and professionalism
- Provide timely updates to patients, families, physicians, and team members
- Help reduce confusion through proactive and thorough follow-up
Marketing and Social Media Support
- Assist with light marketing tasks and social media support
- Help maintain consistency in patient communication and branding
- Assist with events and campaigns
You’re a Great Fit If You:
- Have 1 to 2 years of administrative or healthcare front office experience
- Are an excellent communicator who brings warmth and clarity to every interaction
- Have strong attention to detail and can manage multiple tasks
- Are highly organized, proactive, and solution-oriented
- Learn new systems and technology quickly
- Enjoy being part of a close-knit, mission-driven team
Position Details
- Job Title: Administrative Assistant
- Type: Part-Time
- Work Setting: Fully Remote
- Schedule: Monday through Friday, 9:00 a.m. to 3:30 p.m.
- Additional hours may be available depending on project needs.
Compensation and Benefits
- Pay Range: $18 to $21 per hour, depending on skill level and experience
- Paid Time Off
- Home Office Stipend
- Training and Development
- Company Events and Team Connection
- Direct support and mentorship from the owner
- Growth opportunities within a mission-based practice
Why Join Aging in Place Specialists?
We’re not corporate. We’re personal.
Aging in Place Specialists was created to meet the healthcare needs of the rapidly growing older adult population in Delaware. We are a close-knit, mission-driven team deeply committed to helping older adults remain safe, supported, and thriving in their homes.
You will receive direct training and ongoing support from the owner and former Administrative Assistant, ensuring you feel confident and prepared in your role.
If you’re looking for a meaningful position where your work truly matters, you’ll love it here.
Stop Scrolling and Apply Now!
Let’s build something meaningful together.
We’re actively reviewing applications and hiring soon.
Apply Now!
Pay: $18.00 - $21.00 per hour
Work Location: Remote
