Seeking a Sales Support Specialist to be responsible for providing high-level support to the sales team, helping with any issues and requests, while consistently delivering high-quality service.
Remote, $60k year and must be flexible
Essential Duties and Responsibilities:
· Manage system access to company platforms, as well as maintain customer and order data within CRM and other relevant systems.
· Provide order support to sales team that are not limited to submitting customer approvals, processing orders, and handling shipping discrepancies and changes.
· Collaborate with ancillary teams, such as Production, Accounts Receivable, and Pharmacy, to respond to inquiries quickly and resolve issues efficiently.
· Organize and manage logistics for sales events and tradeshows for sales team to ensure seamless coordination and execution.
· Collect relevant information and distribute inquiries from leads and customers to the appropriate teams.
· Maintain the document library containing sales resources to ensure it is organized, up-to-date, and easily accessible.
· Review and update Sales Support tools to reflect the most current information.
· Manage and coordinate executive calendars by scheduling meetings and securing travel arrangements and accommodations.
· Track executive monthly expenditures, including processing receipts and auditing expenses.
· Prepare reports, presentations, and other documentation as needed by the sales team.
· Support the company’s management team with administrative tasks and special projects as required.
· Perform other related duties as assigned.
EDUCATION AND EXPERIENCE REQUIRED:
· Bachelor’s degree or equivalent experience in business administration, sales, or a related field.
· Proven track record of maintaining professionalism and delivering exceptional customer support to sales teams and management.
· Excellent verbal and written communication skills, with the ability to articulate complex information clearly and concisely.
· Strong interpersonal skills and the ability to thrive in a fast-paced, dynamic sales environment.
· Collaborative team player with experience working cross-functionally and effectively with various departments.
· Exceptional organizational and multitasking abilities, with a focus on prioritization and meeting deadlines.
· Self-motivated, proactive, and resourceful in problem-solving and taking initiative.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with CRM systems.
· Adherence to company policies and procedures, with a commitment to maintaining compliance and integrity.
· Skilled at identifying challenges, analyzing data, and implementing solutions to support sales strategies and objectives.
Physical Requirements/Demands:
· Must be flexible in terms of working hours to meet requirements of position.
· Must have a valid driver’s license and have a car.
APPLY NOW!
