Job Title: Executive Assistant
Location: Hybrid (New York, Miami, or Remote – with flexibility for travel)
Type: Fractional/Part-Time to a Full-Time
Reports To: Founder & CEO, COO
Compensation: Based on experience + performance-based bonus potential
About Us
We are a fast-growing, founder-led luxury consumer goods company rooted in craftsmanship, storytelling, and purpose. With a sharp focus on building a timeless, elevated brand experience, we create products that are both evocative and refined—designed for a discerning global clientele.
As we scale, we’re looking for an Executive Assistant who is sharp, proactive, and highly organized to support our Founder/CEO across a wide range of strategic and administrative functions.
The Role
This is not your average Executive Assistant role. You’ll act as a right hand to the Founder, managing day-to-day operations while also interfacing with high-level partners, luxury clients, press, and investors. You’ll wear many hats—no task too small, no challenge too big—and help bring structure, clarity, and efficiency to a fast-moving, high-touch business.
Key Responsibilities
Executive Support
- Manage and maintain the CEO’s calendar, travel, and schedule—balancing urgency with long-term planning
- Handle confidential correspondence, contracts, and investor materials
- Prepare meeting briefs, agendas, and follow-ups for internal and external meetings
- Maintain inbox and communication systems to help CEO prioritize time and energy
Operational Support
- Assist in building internal systems, SOPs, and organizational workflows
- Interface with operations, finance, and marketing to coordinate cross-functional projects
- Help track key business and product timelines, including launches and deliverables
Project Management
- Manage special projects across partnerships, press, events, and launches
- Help coordinate logistics and execution for investor, influencer, and retail touchpoints
- Provide light support on product development, ordering, or vendor follow-ups when needed
Customer Experience
- Manage customer service across all channels with a white glove, brand-right approach
- Handle sensitive customer inquiries and gifting with discretion and care
- Handle and respond to all client inquiries within 48 hours, managing downstream implications effectively and independently
- Ensure a consistently elevated customer journey, resolving issues with care, clarity, and discretion
- Identify opportunities to enhance the overall client experience through thoughtful touchpoints
Relationship Management
- Serve as a liaison between the CEO and external stakeholders (investors, media, brand partners)
- Draft and polish professional communications in the CEO’s voice
Qualifications
- 5+ years of Executive Assistant or Chief of Staff experience, ideally within a startup, luxury, fashion, beauty, or design-forward brand
- Exceptional written and verbal communication skills
- Highly organized and detail-oriented, with an ability to anticipate needs and pivot quickly
- Comfortable with ambiguity and fast-paced environments
- Discreet, emotionally intelligent, and polished in high-level settings
- Confident managing up, keeping track of deadlines, and holding others accountable
- Proficient in Google Workspace, Slack, Zoom, and project management tools (Asana, Notion, or similar)
- A passion for design, luxury, art, fragrance, fashion, or wellness is a strong plus
Who You Are
- A trusted gatekeeper and problem solver
- Solutions-oriented with a “no task too small” attitude
- Deeply intuitive, resourceful, and calm under pressure
- Naturally curious, emotionally intelligent, and endlessly proactive
Perks
- Work directly with a dynamic founder and a fast-growing luxury brand
- A front-row seat to all aspects of building a high-touch, purpose-driven company
- Opportunities to grow with the brand and evolve your role as the company scales
- Flexible, creative work culture with access to industry events and thought leaders
To Apply:
Please send your resume and a short note on why you're interested in this role to info@maisondetto.com, subject line: Executive Assistant Candidate. Bonus points if you include a favorite scent, designer, or brand you admire.
