We have customers all around the globe who use Kontent.ai, our modular content platform, to reach out to their audience via all possible digital channels. To make their experience as smooth and enjoyable as possible, they need a hand sometimes!
As a Technical Support Engineer, You Will
- Advise what approach customers should choose for their technical solutions and architecture;
- Be responsive when customers need you—they should be able to chat with us without obstacles;
- Report customer feedback so we are aware of and able to tackle any problems they may encounter
What will your workday look like?
We talk with our customers about their
project architecture, how to
use our APIs and SDKs, our
best practices, how to
cache and migrate their content, or how to
integrate our CMS with other services. This all happens either via a chat tool or during online sessions.
Does this sound familiar?
We Are Looking For Someone Who Can Code And Likes To Chat. Are You a Junior Developer Who Doesn’t Want To Code All Day Long And Wants To Help Others Directly? Then This Is The Perfect Position For You
- You know how to work with APIs.
- You are familiar with JavaScript (TypeScript, Node.js, build tools).
- You know HTML and style in CSS.
- You have experience with web development tools such as Git or Postman.
Do you want to impress us even more?
Tell us about a similar position you’ve worked at or some projects you’ve completed using a JavaScript framework or library.
Remote work?
Yes, in Kontent.ai you can decide whether you want to work from your home or co-work places. :)
