Position Title: Assistant Account Executive - Remote
Position Type: Full-time, Salaried
Reports to: Director of Client Services
Expected Hours of Work: Monday - Friday, 8:30 a.m. to 5:00 p.m. (or equivalent)
Work Environment: Flexible/hybrid office setting (3 days in-office/2 days remote)
Job Overview
The Assistant Account Executive will play a pivotal role in supporting the Account Service team with the daily operations of multiple client accounts. This position is essential in ensuring the coordination of client projects with creative teams, managing administrative responsibilities, conducting research, monitoring industry developments, and guaranteeing the timely delivery of services. A comprehensive understanding of clients' sectors, offerings, and strategic communication approaches is vital for success in this role.
Key Responsibilities
- Assist the Account Lead in addressing client needs and ensuring the effective execution of projects.
- Cultivate positive relationships with clients by delivering outstanding service, providing timely updates, and resolving issues as they arise.
- Manage project tasks, timelines, and deliverables to facilitate successful project execution.
- Collaborate with internal teams, vendors, and contractors to adhere to project deadlines.
- Track project progress, identify potential delays, and proactively address challenges.
- Support the creation of creative briefs and lead initial project meetings.
- Monitor key performance indicators (KPIs) and report on campaign effectiveness.
- Schedule and coordinate internal and client meetings, preparing agendas and follow-up action items.
- Generate status reports, client presentations, and other meeting materials.
- Provide administrative assistance, including mailing, courier services, and tracking media and advertising deliverables.
- Serve as a host for client visits and agency events when required.
- Conduct thorough market, competitor, and industry research to generate insights that inform client strategies.
- Stay updated on industry trends and national media developments relevant to clients.
- Assist in obtaining vendor estimates and preparing project budgets.
- Support billing processes and financial reconciliations related to projects.
Required Skills
- 1 to 3 years of experience in marketing (experience in an advertising agency is advantageous).
- A degree in marketing, advertising, public relations, or a related field is preferred.
- Exceptional customer service and communication skills.
- Proficient in managing budgets and timelines.
- Strong team player with the ability to operate independently.
- Competent in Microsoft Office and Google Suite.
- Familiarity with project management software.
- Knowledge of Adobe Creative Cloud and WordPress CMS is a plus.
- Excellent organizational skills and the ability to manage time effectively, with experience in remote work settings.
Career Growth Opportunities
Working in this dynamic agency environment offers significant potential for professional development and career advancement within the marketing and client service sectors. You will be part of a supportive team culture that encourages personal growth and skill enhancement.
Company Culture And Values
Our company values collaboration, creativity, and inclusivity. We foster an environment that encourages innovation and teamwork, creating a space where employees can thrive both personally and professionally.
Networking And Professional Opportunities
This role provides numerous opportunities for networking and collaboration with professionals across various sectors, enhancing your ability to build relationships and expand your professional circle within the marketing industry.
Employment Type: Full-Time
