Salesforce Developer, CRM & Experience Cloud
Job Type: Full-Time
Location: Remote

Apply here-
https://zenith-sales.typeform.com/to/ZrqudJdl

About the Company
We are a college counseling company providing individualized services to students and families from middle school through high school. We use Salesforce not only to manage internal business processes, but also to power a client-facing Experience Cloud portal where students and families log in, schedule meetings, manage action items, track progress, and interact directly with our services.

About the Role

We are seeking a full-time Salesforce Developer to help build, refine, and expand our Salesforce ecosystem over time. This role supports both core ways we use Salesforce: as our internal CRM infrastructure and as the foundation of our student- and family-facing Experience Cloud portal.
This is a Salesforce development role, not a Salesforce administrator or support role. We are looking for someone with real experience building, customizing, testing, and improving Salesforce systems — not someone primarily focused on user provisioning, permissions support, login troubleshooting, routine cleanup, or day-to-day admin maintenance.
This is a long-term, full-time position, not a short-term implementation role. We are not looking for someone to complete a six-month build and move on. We want someone who will work closely with leadership — especially the Director of Operations — to refine our business logic and continue evolving our CRM and portal as our programs, workflows, and service model change over time.
A separate Salesforce / Google Workspace administrator handles user provisioning, login troubleshooting, access support, and routine data maintenance. This role is for the person who builds the platform, extends its capabilities, and helps shape how the system develops long-term.

Responsibilities

Salesforce CRM Development

Design, build, and maintain custom Salesforce functionality that supports internal business processes, service delivery workflows, and long-term platform scalability
Translate evolving business requirements into Salesforce solutions using declarative tools, custom logic, and thoughtful system design
Create and maintain custom objects, fields, validation rules, record logic, automations, and related platform features
Ensure CRM architecture remains maintainable, scalable, and aligned with how the business actually operates

Experience Cloud / Client Portal Development

Develop, maintain, and improve the student- and family-facing Experience Cloud portal
Build and refine client-facing functionality related to scheduling, action items, profile updates, and progress tracking
Improve the way portal activity connects to internal Salesforce workflows and operational processes
Troubleshoot and improve both front-end portal functionality and the supporting back-end business logic

Workflow Automation and Business Logic

Build and maintain automations using Salesforce Flow and related platform tools
Implement workflow logic across statuses, assignments, communications, notifications, lifecycle stages, and internal handoffs
Develop Apex-based solutions where declarative tools are not sufficient
Make sound decisions about when to use native platform functionality versus custom development

Integrations and Connected Systems

Build and maintain integrations between Salesforce and external systems such as scheduling tools, Slack, DocuSign, email-routing services, web forms, and other operational platforms
Work with APIs, webhooks, and custom integration logic to support reliable cross-system workflows
Help connect client-facing experiences with internal process automation in a durable way

Marketing and Communication Tooling

Support development work related to Salesforce marketing and communication tools, including Marketing Cloud-related workflows
Build or refine technical workflows that support communication sequencing and lifecycle-based outreach

Testing, QA, and Platform Improvement

Test newly built features, automations, and integrations across realistic business scenarios
Identify bugs, logic gaps, and edge cases before and after deployment
Document technical decisions, workflow logic, and implementation details
Contribute to a thoughtful release and QA process that supports long-term platform quality

Required Qualifications

Professional experience developing on the Salesforce platform
Demonstrated experience building in both internal Salesforce CRM environments and Salesforce Experience Cloud or similar client-facing portal environments
Strong experience with Salesforce configuration and customization, including custom objects, fields, validation rules, Flow, and record-based logic
Experience with SOQL and strong understanding of Salesforce data structures and object relationships
Experience with Apex for custom business logic and backend development
Experience with Lightning development, including Lightning Web Components or similar UI customization
Experience building or maintaining custom workflow logic and automations in process-heavy business environments
Experience working with integrations, APIs, webhooks, and third-party systems
Strong testing and troubleshooting skills
Ability to translate non-technical business requirements into practical technical solutions
Strong communication skills and comfort working directly with operational leadership

Relevant Salesforce certifications (one or more preferred):

Platform Developer I
Platform App Builder
Experience Cloud Consultant
Sales Cloud Consultant
Platform Developer II

Preferred Qualifications

Experience in consulting, implementation-partner work, or independent Salesforce development — and now looking for a stable, long-term embedded role
Experience building or refining customer-facing portal experiences in Experience Cloud
Experience supporting service-based businesses with complex internal workflows and client interaction models
Experience with Marketing Cloud, Marketing Cloud Next, Account Engagement, or related Salesforce communication tooling
Experience integrating Salesforce with scheduling systems, Slack, DocuSign, email services, and lead-capture tools
Experience with billing-related logic, pricing structures, contract workflows, or product configuration in Salesforce
Experience supporting organizations whose systems continue to evolve after initial implementation

Ideal Candidate
The ideal candidate is someone who has spent meaningful time building Salesforce solutions — for multiple clients or across multiple business use cases — and is now looking for a permanent role where they can take deeper ownership of one organization's systems over time.
This person should be comfortable working in an environment where some needs are already well defined and others are still emerging. They should be able to collaborate closely with leadership, understand operational pain points, translate those needs into system design, and then carry the work through development and testing.
They should also be comfortable operating across a wide range of complexity — from relatively straightforward workflow logic changes to more complex work involving portal enhancements, integrations, communication tooling, pricing logic, or business-process redesign inside Salesforce.

Apply here-
https://zenith-sales.typeform.com/to/ZrqudJdl

We are an equal opportunity employer.

Job Type: Full-time

Pay: $35,000.00 - $65,000.00 per month

License/Certification:

Salesforce Certificate (Preferred)

Work Location: Remote

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