POSITION SUMMARY:

This position provides administrative and operational support by performing day-to-day clerical and organizational tasks to ensure efficient office operations and compliance with agency policies and procedures.

In addition to the duties and requirements listed below, YFA expects employees to be committed to incorporating principles of trauma-informed care in all areas of service delivery. Commitment to these principles is demonstrated through active participation in agency-required training, use of trauma-informed practices, and understanding that trauma-informed environments require cultural sensitivity and an emphasis on a safe and respectful environment for all.

WHAT YOU WILL DO:

Qualifications & Core Competencies:

Positive attitude with the ability to work effectively in a challenging environment
Demonstrated patience, respect for children and families, and cultural sensitivity
Strong organizational skills with the ability to manage multiple priorities under stress
Ability to work independently with a moderate level of supervision
Strong program knowledge and attention to detail
High level of professionalism and confidentiality, including PHI compliance
Proficiency in Microsoft Office and general computer applications
Strong written and verbal communication skills
Ability to facilitate large groups and manage varied group dynamics
Dependable, punctual, and prepared to work as scheduled
Ability to work collaboratively in a team environment
Willingness to accept guidance and direction from supervisors
Commitment to EEO principles and a workplace of dignity and respect
Alignment with the agency’s mission and core values

Essential Duties & Responsibilities:

Provide administrative support to the Case Management team
Process faxes, coordinate purchases, arrange travel, and support daily operations
Manage petty cash, including reconciliations and employee reimbursements
Review, code, and submit Visa credit card transactions accurately and timely
Complete documentation for new hires, training, system access, and updates
Coordinate office needs including maintenance, repairs, security, and equipment issues
Monitor fleet vehicle compliance and coordinate maintenance and repairs
Maintain inventory of office supplies and food items
Submit biweekly on-call compensation information to Payroll
Communicate training schedules and prepare monthly training reports
Assist with special projects and perform other duties as assigned

Requirements

WHAT YOU NEED:

Education & Experience: High school diploma or equivalent: AA degree or business school preferred; 2+ years related work experience.

Physical Requirements: Ability to sit for long periods of time; ability to bend, lift, and carry 30 pounds.

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