ID: 58211

1 Opening

Santiago

Role description

We are still looking for talent… and we would love for you to join our team!

For over 27 years, UST has worked alongside the world’s leading companies to make a real impact through business transformation. Driven by technology, inspired by people, and guided by our purpose, UST supports clients from design to implementation.

Together, with more than 39,000 employees across 30 countries, we build to create limitless impact, reaching billions of lives in the process.

About the Role

We are looking for a Cloud Support Engineer

Role Objective

Provide operational and engineering support for cloud infrastructure and continuous delivery pipelines.
Ensure reliable, repeatable, and secure cloud environments using automation and infrastructure-as-code.
Act as a hands-on practitioner who supports day-to-day cloud operations while continuously improving platform reliability.

Responsibilities

Operate and support CI/CD pipelines implemented with Jenkins, including job reliability, failure analysis, and environment issues.
Support Terraform-based infrastructure deployments on AWS, including routine changes, remediation, and drift resolution.
Troubleshoot cloud infrastructure issues related to compute, networking, identity, and platform services.
Collaborate with engineering and platform teams to implement standardized, repeatable cloud patterns.
Participate in incident response, root cause analysis, and operational runbook improvements.
Maintain documentation for supported services, pipelines, and infrastructure components.

Required Technical Skills

Amazon Web Services (AWS) as the primary supported cloud platform.
Jenkins for CI/CD pipeline execution, troubleshooting, and reliability.
Terraform for provisioning, updating, and maintaining cloud infrastructure.
Strong understanding of CI/CD concepts and automation-first operations.
Practical experience or working knowledge of:
Ability to learn new cloud platforms and services quickly.
Clear communicator who can work effectively with engineers and service owners.

Conditions

Location: Chile
Modality: 100 % remote

Skills

aws,cloud infrastructure,jenkins,terraform,cicd pipeline,

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

UST Global

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Cloud Support Engineer