The Interface Support individual acts as the primary customer contact for HL7 and other electronic data interfaces to clients’ systems. In this role, you will work with a variety of levels of leadership from our partner facilities and third-party vendors to manage the interface development. You will have the opportunity to work independently, to learn new technology, to make connections with our customers and vendors, and to impact the advancement and success of our interoperability projects.

General Responsibilities

Work directly with customers and vendor partners to test, implement and support HL7 and other electronic interfaces using TruBridge’s proprietary Interface Management System
Troubleshoot issues/identify needed changes and make modifications to interface messages for new requirements
Create documentation and diagrams, as necessary, to facilitate effective education, implementation and post-implementation support of interfaces
Collaborate with Developers and Engineers on interface-related tasks to continually improve integration methods and/or custom functionality to meet customer needs
Occasional (10% or less) travel required

Minimum Requirements

Excellent communication (written and oral) and interpersonal skills
Strong organizational, multi-tasking, and time-management skills
Must be detail oriented and able to follow through on issues to resolution
Must be able to act both independently and as a team member
Must have experience with Microsoft Office suite
Experience working with computer programming concepts
Ability to be flexible and work analytically in a problem-solving, collaborative environment
Ability to work after hours or weekends if needed

Preferred Qualifications

4-year degree or equivalent, preferred
0 to 2 years of HL7 interface experience
Knowledge of healthcare-based applications, preferred
Experience working with computer programming concepts
Ability to work analytically in a problem-solving, collaborative environment

Why join our team?

Work remotely with a work/life balance approach
Robust benefits offering, including 401(k)
Generous time off allotments
10 paid holidays annually
Employer-paid short term disability and life insurance
Paid Parental Leave

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Interface Support