Position Description: Today's Solutions LLC is seeking a detail-oriented, organized Medical Case Coordinator to provide administrative and case management support for our MSC New Hire Medical Evaluation Support Services contract. This fully remote position is the operational engine of the program you will manage case tracking, document routing, reporting, portal administration, and applicant communications that keep the clinical team focused on medical review rather than paperwork.
This is a unique opportunity to contribute directly to a federal DoD healthcare program while growing your skills in federal contracting, health information management, and occupational health administration. No clinical license is required but healthcare administrative experience and extreme attention to detail are essential.
Position Responsibilities: 95.00% - Key Responsibilities
Manage and maintain the medical case management portal open cases, update statuses, assign priority tags, track response time suspenses, and flag paused cases
Generate and distribute weekly open case, closed case, and paused case reports to MSC Force Medical and CSC/N1 per the Deliverables Schedule
Generate and distribute quarterly and annual ASR category trend reports, workload reports, and time-to-completion reports
Route applicant documents to clinical staff Screening Questionnaires, USCG Med Certs, MSP results, vaccine records, medical records
Prepare administrative documents from templates Privacy Act Statements, CMC Letters, cover letters for clinical staff review and signature
Coordinate applicant communications regarding outstanding requirements, case status updates, and document submission deadlines
Maintain organized, HIPAA-compliant digital case files with accurate naming conventions per PWS standards
Liaise with the OHS contractor to request MSP exams and receive results
Liaise with the CIVMAR Support Center (CSC) to receive new applicant referrals and report case closure
Assist with portal system administration, user access management, and report configuration
Maintain strict HIPAA, PHI/PII, and CUI compliance at all times access to applicant medical records requires rigorous data handling discipline
Support phase-in activities, kick-off meeting preparation, and contract startup logistics

Performance Measurement: Workload
Expected workload: At an estimated 300600 ASRs/year (based on MSC's ~4,900-person workforce and active recruitment posture),
Knowledge, Skills and Abilities: Required Qualifications - High school diploma required; Associate's or Bachelor's degree in Health Information Management, Healthcare Administration, or related field preferred
Minimum 2 years of administrative experience in a healthcare, medical office, or federal contractor environment
Ability to obtain and maintain a favorably adjudicated Tier 3 / Secret security clearance
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and web-based case management or EMR systems
Strong written communication skills you will draft and send official correspondence on behalf of the company
Exceptional organizational skills and ability to manage multiple open cases simultaneously

Preferred Qualifications - RHIT or CPC credential (Registered Health Information Technician or Certified Professional Coder) aligned with Today's Solutions' core HIM expertise
Prior experience with federal healthcare contracting, DoD, or VA programs
Familiarity with HIPAA Privacy Rule and CUI handling requirements
Experience with case management portals, EHR systems, or health IT platforms
Veterans and military spouses strongly encouraged to apply
Physical Requirements: Full-time, MondayFriday, 07001700 local time. Fully remote. No clinical licensure required. Security clearance sponsorship provided. Additional Information: Benefits
Access to medical, dental, and vision insurance
Paid federal holidays
Paid time off (PTO)
HIPAA training provided and covered by company
Security clearance sponsorship and processing covered by company
Growth opportunities within Today's Solutions' expanding federal healthcare portfolio
About Today's Solutions LLC
We are a veteran-led, mission-driven small business that has built our reputation on compliance, quality, and genuine care for the federal clients and employees we serve. We do not treat compliance as a checkbox it is foundational to who we are. When you join Today's Solutions, you join a team that takes its obligations to the Government, to applicants, and to each other seriously. We are growing, and the right people will grow with us.

Job Advertisement: Administrative assistant needed! $40,000.00 - $55,000.00 Annually

Today's Solutions, LLC

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