Description:

The Helper Bees (THB) was created to fill an obvious need in an underserved community. Inspired by love and brought to reality through passion and determination, The Helper Bees was founded to empower older adult citizens and their families in their search for quality, affordable in-home care providers. We do this by providing older adults the ability to easily review, choose, and access affordable quality in-home helpers.

The Helper Bees mission is to be the best in the world at finding & fulfilling the needs of older adults.

At THB, we define our company culture through our Core Values:

Quickly iterate through solutions - We move at a fast pace which requires quick iterations to find a path to a repeatable solution
Seek ways to create immediate impact - Be thoughtful and proactive in how you make an impact on your team. Actively look for ways to make a fast, positive impact.
Bee the teammate you want to work with - We work as a team, help each other and encourage each other
Ask questions, answer questions - You can't iterate through solutions if you don't ask the right questions which is why there is an expectation that questions should be asked. When you know the answer, being a good teammate means chiming in to get others up to speed.
Take the time to celebrate wins - It's so easy for a team that is heads down to forget about all the great things they've accomplished. That's why we make it a priority to remind ourselves to create space to celebrate wins, big or small.

Job Summary:

The Executive Operations Partner is a high-impact role that works closely with the CEO to drive execution on the company’s most important priorities. This role increases leadership leverage by translating strategy into action, strengthening operating cadence, and ensuring follow-through across teams.

This position requires regular, in-office presence to support real-time collaboration, decision making, and leadership effectiveness. The Executive Operations Partner will work in the Austin, TX office daily.

This is not an administrative assistant role. While light coordination support may exist, the core of this role is judgment, execution, and accountability.

Supervisory Responsibilities:

None

Duties/Responsibilities:

Strategic Execution
Partner with executive leaders to translate priorities into clear initiatives, milestones, and outcomes.
Track progress and surface risks early.
Ensure commitments made in leadership forums move forward.
Operating Cadence and Follow-Through
Prepare agendas, pre-reads, and decision briefs for leadership meetings.
Capture decisions, owners, and next steps.
Drive follow-through and accountability across teams.
Decision and Insight Support
Synthesize inputs from across the business into concise summaries.
Frame options and tradeoffs for leadership decisions.
Bring clarity to complex or ambiguous topics.
Cross-Functional Coordination
Work in close partnership with leaders and teams to unblock work.
Align stakeholders across functions.
Maintain momentum on initiatives that require hands-on collaboration.
Trusted Partner to Leadership
Handle sensitive information with discretion.
Represent leadership with context and professionalism.
Provide thoughtful pushback when priorities conflict or lack clarity.
Other duties as assigned.

Requirements:

Performance Metrics:

Execution Velocity of Executive Priorities
Ninety percent of executive-level initiatives have clear owners, milestones, and on-time delivery.
Risks are surfaced early and resolved before deadlines slip.
Decision Quality and Follow-Through
All leadership meetings result in documented decisions, owners, and next steps within twenty-four hours.
Eighty five percent of commitments are completed by the agreed deadline.
Executive Leverage and Focus
Senior leaders report improved focus, preparation, and effectiveness in quarterly feedback.
Time spent revisiting the same decisions or stalled work materially decreases.

Required Skills/Abilities:

Strong analytical and problem-solving capability.
Proficiency in Excel and Google Sheets, including modeling and data cleaning.
Clear and concise written and verbal communication.
High degree of ownership with strong follow-through.
Ability to structure ambiguous work and self-manage competing priorities.
Professional presence, humility, and comfort working with senior leaders.
Ability to operate in a fast-paced, high-expectation environment.
Must be 18 years of age or older

Education and Experience:

Bachelor’s degree or equivalent experience.
Typically 5+ years of experience in business operations, strategy, consulting, program management, or similar roles.
Prior experience working closely with executive leaders required.

Physical Requirements:

Local to Austin and able to work in the office three days each week.
Ability to remain at your designated workstation for the duration of the workday
Constantly operates a computer and other office productivity machinery, such as a phone and Voice over Internet Protocol (VoIP).
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
The ability to observe details at close range (typically on a computer screen)
This position offers the flexibility of remote work at approved locations within the United States. Candidates must have a reliable internet connection and a designated work environment conducive to professional phone calls and sensitive data. Enjoy the convenience and comfort of working remotely while contributing to our team's success.

The Helper Bees is committed to building a workplace where diversity, equity, and inclusion are valued and prioritized. We are an equal opportunity employer that welcomes all qualified applicants without discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any non-merit based or legally protected grounds.

The Helper Bees provides reasonable accommodations to qualified individuals with disabilities during the job application and interview process. To request accommodation, please let your recruiter know.

As part of our standard hiring process, selected candidates may be required to undergo a background check and/or drug screen. The Helper Bees adheres to applicable federal, state, and local laws regarding these screenings, and the results will be considered in accordance with applicable regulations.

The Helper Bees was recently made aware of a fraudulent entity posing as our organization and requesting personal information. Please be aware of and protect yourself from scams. Visit the careers page of our website to view all current job openings.

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Executive Operations Partner