We are looking for a Customer Service Representative to join our Olshan Family! You will be the first point of contact for our customers in our busy office. Your responsibility is to secure appointments and perform administrative functions to drive our company's success!

Olshan Foundation Solutions has been helping families live better since 1933! We are the premier Foundation Repair experts and enjoy helping families with their home foundation repair needs. We have multiple locations in the heart of the U.S. and have a strong company culture based on dedication, family, integrity, and continuous improvement.

What's it like working at Olshan?

Our office is cozy and welcoming. We are in the construction industry and with the exception of our administrative staff, most of our team members work in the field. You will be an important team member working closely with the Office Manager in our fast-paced environment helping our office succeed!

Responsibilities:

Answer and screen incoming phone calls
Schedule service appointments
Create and update records ensuring the accuracy and validity of information
Maintain up-to-date knowledge of services
Perform other clerical duties such as filing and faxing

Requirements:

Proven experience as an office assistant, receptionist, dispatcher or another relevant administrative role
Comfortable with multi-tasking and a fast-paced environment is a MUST
Customer service oriented
Working knowledge of office equipment
Proficiency in MS Office
Excellent written and verbal communication skills
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Must pass a pre-employment drug test and background check

Benefits:

Career development and advancement opportunities
Paid time off (vacation, sick time and holidays)
Medical, dental, vision, life insurance & 401k
Tuition reimbursement
Casual dress code (you can wear jeans to work)

Olshan Foundation Solutions

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Customer Service Representative