About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.

Job Overview:

The Actuarial Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casual.

Oliver Wyman Actuarial Consulting is seeking an organized and enthusiastic Executive Assistant to support up to 3 Partners.

This position will be based out of the Raleigh, North Carolina office and work remotely though periodically being required to go into the office for meetings, trainings and other community-building activities as needed.

Key Responsibilities:

Business Development

Build relationships with clients and client EAs
Understand the business goals and objectives of each supported Partner and help to push them forward proactively
Maintain and update current list of contacts and business activities in CRM database
Track and maintain sales activity/pipeline with each Partner
Proactively spot clients that haven’t been called upon and/or who need follow up
Execute requested follow-up calls for client mailings
Assist the Marketing Department with the co-ordination of customized mailings
Prepare letters, proposals and other documents using Oliver Wyman formatting styles

Calendaring

Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate
Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up
Assist with scheduling for complex projects as requested by the Partner and/or project team

Travel Arrangement

Coordinate travel and accommodation, book cars, rail tickets, etc.
Develop understanding of Partner scheduling and travel preferences
Coordinate travel efficiently by grouping client meetings where possible ("you're in Paris to see XYZ Company, shall I try to set up a meeting with X Company because we haven't spoken to them for three months")

Daily administration

Work with HC to obtain work permits and visas
Manage documents and project deliverables when requested
Notify staffing and Practice EAs of extensions/re-negotiations
Manage storage or disposal of confidential client information
Act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary

Timesheet and Expense Reporting

Prepare weekly timesheets for each assigned Partner
Prepare all expense reports and/or delegate to a team assistant when necessary

Team Support

Provide coverage for EAs who are out of the office to ensure seamless support to Partners
Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm
Provide training and support to new EAs
Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team

Experience Required:

Bachelor’s degree preferred
At least 3 years’ experience at working in an administrative or customer service position.
Experience in financial services, management consultancy and/or a professional services environment a plus
English fluency a must

Technical Skills:

Excellent Word, PowerPoint and Excel skills
Expert knowledge of Outlook
Knowledge of Salesforce a plus, but not necessary

Skills and Attributes:

Problem solver – able to work with other teams and staff members effectively to reach a viable solution and goal
Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards.
Excellent communicator and negotiator – able to deal effectively with people at all levels across a multicultural environment
Maturity, poise and judgment
Ability to maintain and respect confidentiality
Ability to think strategically and contribute to development of departmental model
One who takes constructive feedback in stride and incorporates feedback quickly
Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment
Ability to undertake projects and produce quality and timely results
Self-starter, strong initiative, confidence and ability to work with little guidance
Collaborative team player
Positive attitude, sense of fun: is collegial and friendly
Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description
Methodical, organized and excellent attention to detail
Flexible attitude; embraces change, hard-working, cost conscious and results driven

Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 81,000 colleagues advise clients in 130 countries and annual revenue of nearly $19 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges.

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: www.mmc.com. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity. Marsh McLennan and its Affiliates are EOE

Oliver Wyman

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Oliver Wyman Actuarial Consulting - Executive Assistant - Raleigh, NC