Working Hours: USA Central / USA Eastern Time Zone
Type: Contractor
Monthly Rate: $25,000 – $30,000 MXN

We are looking for someone with excellent communication and organizational skills who feels comfortable interacting directly with clients in English through calls and video meetings.

This role requires a proactive and personable professional capable of managing multiple ongoing projects simultaneously while maintaining strong communication between clients and internal teams.

Requirements

Fluent English (spoken and written)
Excellent communication and interpersonal skills
Comfortable leading calls and participating in video meetings with camera on
Strong coordination and organizational abilities
Ability to manage multiple small engagements simultaneously
Technical exposure or technical background is a strong plus

Responsibilities

Coordinate multiple small projects simultaneously (15–25 0 ongoing 2-week engagements)
Serve as a bridge between clients and internal teams to ensure smooth project execution
Lead warm meet & greet sessions with clients before project kickoff
Coordinate internal handoff meetings between Sales and Delivery teams
Schedule and organize kickoff meetings with clients and internal resources
Ensure all project documentation is properly updated before project start
Monitor timesheets and review project budgets weekly
Notify internal teams and clients when project budgets are nearing completion
Support escalations by coordinating communication between clients and internal leadership
Assist with project close-out processes and client offboarding
Initiate CSAT processes with clients
Help maintain internal knowledge management and project documentation after project completion

Ideal Candidate

Someone proactive, professional, highly organized, and confident speaking with clients in English through meetings, calls, and video conferences on a daily basis.

Sueldo: $25,000.00 - $30,000.00 al mes

Lugar de trabajo: Empleo remoto

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