Digital Risk’s 1,500+ team members make us one of the largest outsource providers in the U.S. in the financial services industry. We offer technology and services with two distinct areas of focus, 1) Residential Mortgage and 2) Governance, Risk and Compliance.

Position Overview:

SWAT’s objective is to provide Successful Workplace Acclimation and Transition for every New Hire. SWAT is designed to welcome New Hires into the Mphasis Digital Risk Family. The objective of the SWAT team is to create a pathway for success in the workplace. To provide a guide as they become acclimated and transition into our virtual work environment. Every line of business can be confident that their investment is being protected through the transition in a warm, friendly, and informative atmosphere.

A successful Executive Assistant on the SWAT team will have strong communications skills, written and verbal, a great outgoing personality, and superb people skills. The ability to learn quickly and work in a fast paced environment is essential. A good candidate will take the initiative and pride themselves in getting the job done.

Essential Job Functions:

· Manage New Hire expectations and requirements through the onboarding process

· Coordinate with Operations, HR, IT, and L&D to ensure all items required to successfully and fully onboard the New Hire

· Communicate, schedule and follow up with New Hire throughout the process

· Follow up call the New Hire every 2 days to keep the lines of communication open and ensure they remain engaged

· Successfully address and respond to issues or concerns regarding the New Hire

· Order and track equipment delivery

· Work with New Hire through computer set up process

Requirements:

Associate degree required
Advanced Excel Skills
Professionalism is a must
Strong People Skills
Excellent Written and Verbal Communication
Ability to work in fast paced environment
Willingness to take the initiative
Very strong organizational skills
Self-motivated
Proactive work ethic
Enthusiastic, motivated and results oriented talent
IT experience is a plus
Strong phone skills
Warm and welcoming personality

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Schedule:

Monday to Friday

Education:

Associate (Required)

Experience:

Customer service: 3 years (Required)

Work Location: Remote

Mphasis

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Executive Assistant